Last updated: 22nd May 2025

About This Policy

I'm Nadzim Al-Rash, and I operate this website (nadzim.com) from Kuala Lumpur, Malaysia. I provide strategic web development services primarily to businesses in Malaysia and internationally.

This privacy policy explains how I collect, use, and protect your personal information when you visit my website or contact me about web development services.

Information Collection & Use

What Information I Collect

When you fill out my contact form, I collect:

• Your name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Project details and requirements you share

I do not use cookies, tracking pixels, Google Analytics, Facebook Pixel, or any other tracking technologies on this website. Your browsing behavior is not monitored or recorded.

How I Use Your Information

I use your contact information solely for:

• Responding to your initial inquiry
• Discussing your web development needs
• Providing quotes and project proposals
• Communicating about potential or ongoing projects

That's it. I don't use your information for marketing, newsletters, or any other purposes.

How Long I Keep Your Information

I retain your contact information and project details indefinitely, but for no more than 7 years, to:

• Maintain records of our business communications
• Reference previous project discussions if you contact me again
• Comply with business record-keeping requirements

Information Sharing & Security

Who I Share Your Information With

I may share your information with trusted partners (such as content creators, photographers, or other specialists) only:

• When you give explicit permission
• When covered by a non-disclosure agreement
• To deliver the services you've requested

I use the following third-party services that may process your information:

• Netlify - Hosting provider that receives contact form submissions
• Google Workspace - Email and file storage
• Stripe - Payment processing (for paying clients only)
• HelloSign / Dropbox Sign - Document signing (for contract signing only)

These providers have their own privacy policies and security measures.

I may share your information if required by Malaysian law or to protect my legitimate business interests.

Confidentiality & NDAs

For detailed business discussions about your projects, we will sign a separate Non-Disclosure Agreement (NDA) that provides additional protection for your sensitive business information.

Data Security

I take reasonable measures to protect your information:

• Secure email communication through Google Workspace
• Password-protected access to stored information
• Working only with reputable third-party service providers
• Regular review of who has access to client information

However, no method of transmission over the internet is 100% secure, and I cannot guarantee absolute security.

International Data Transfers

If you're outside Malaysia, your information may be transferred to and processed in Malaysia where I'm based. By contacting me, you consent to this transfer.

For European clients, I ensure adequate protection through appropriate safeguards.

Your Rights & Contact

Your Privacy Rights

You have the right to:

• Know what personal information I have about you
• Request corrections to your information
• Request deletion of your information
• Withdraw consent for me to contact you

If you're in the European Union, you also have additional rights under GDPR, including:

• Right to data portability
• Right to object to processing
• Right to restrict processing

To exercise any of these rights, simply email me at [email protected] with your request. I'll respond within 30 days.

Policy Changes

I may update this privacy policy occasionally. If I make significant changes, I'll notify you by email if you've contacted me previously, or post a notice on my website.

Contact Information

If you have questions about this privacy policy or how I handle your information, please contact me:

Email: [email protected]
Business Address: Kuala Lumpur, Malaysia

Simple Summary

What I collect: Only the information you give me through the contact form
Why I collect it: To respond to your inquiry and discuss potential projects
Who I share it with: No one, unless you give permission or I'm legally required
How long I keep it: Up to 7 years for business records
Your control: Email me anytime to see, correct, or delete your information

This privacy policy is designed to be transparent about my minimal data collection practices. I believe in respecting your privacy while providing excellent web development services.